Architecting enterprise solutions that scale.
Salesforce Solution Architect who designs multi-cloud transformations across Healthcare, Revenue Operations, and Cybersecurity — delivering measurable business impact from discovery through go-live.
Deep specialization across the Salesforce ecosystem
Multi-Cloud Architecture
End-to-end solution design across Sales, Service, Experience, Health, and Data Cloud — including data model design, multi-org consolidation, and M&A migrations.
Revenue Cloud & CPQ
Led several Revenue Cloud Advanced implementations from requirements through go-live. Deep expertise in CPQ, RLM, and quote-to-cash optimization.
Healthcare & Life Sciences
Specialized in Health Cloud, medical device sales solutions, insurance enrollment, and member/provider portals for enterprise healthcare clients.
AgentForce & Data Cloud
Architecting AgentForce solutions and Data Cloud implementations that unify enterprise data for intelligent automation and real-time decisioning.
Integration Architecture
Designing integrations with MuleSoft, Informatica, and Make.com — connecting Salesforce to ERPs and on-premise systems via REST APIs and middleware.
Pre-Sales & Delivery Leadership
Sizing, scoping, and selling projects across 50+ clients and 10+ consulting firms. Mentoring architects, developers, and consultants across 13+ concurrent accounts.
AI that works with your team
Every enterprise has processes that quietly drain time — manual handoffs, repetitive triage, data that lives in the wrong system at the wrong moment. Agentic experiences designed to sit inside those workflows and eliminate the friction, not replace the people.
Faster customer resolution
Agents that triage cases, surface relevant knowledge, and draft responses before a rep even opens the record — cutting resolution time without cutting quality.
Streamlined end-user experience
Intelligent automation woven into portals, service flows, and sales processes so end users get what they need in fewer clicks and less confusion.
Architect-built tooling
Not just recommending AI — building with it. Custom agents and automation products developed to optimize discovery, documentation, and delivery.
My Journey
From Salesforce Administrator to Solution Architect — eight years of solution design, delivery, and technical leadership across enterprise transformations for 10+ consulting firms and system integrators.
- Primary architect on an M&A engagement, migrating 3 multi-cloud (including CPQ) production environments into one consolidated Salesforce org while preserving rev-ops reporting, integrations, and lead-to-quote processes.
- Leveraged best-in-class auditing tools (Hubbl Technologies) to analyze orgs and provide formal recommendations on resolving merge conflicts.
- Designed end-user experience wireframes in Figma to align stakeholders on the target-state UX.
- Led delivery of several Revenue Cloud Advanced (RCA) projects end-to-end, from discovery through go-live.
- Mentored consultants and developers on Revenue Cloud best practices, solution design, and architecture.
- Directed cross-functional delivery teams, providing architectural governance and technical decision-making across active engagements.
- Supported pre-sales initiatives for Revenue Cloud and Health Cloud projects.
- Internal SME on Health Cloud and Life Sciences Cloud. Reviewed solution documentation and provided recommendations during architect steering committee.
- Guided system architecture for Salesforce integrations with Marketing Cloud Growth (B2C) and Account Engagement (B2B) using native connectors and Informatica.
- Championed initiative to upskill internal teams on Veeva Vault CRM, drawing parity to Salesforce features.
- Lead end-to-end architecture for Sales, Service, Experience, and Data Cloud projects. Implemented AgentForce solutions to accelerate client value.
- Provided oversight and support across 13+ concurrent accounts from an architectural and leadership standpoint.
- Designed and integrated Salesforce with on-premise databases (Epicor) using Make.com.
- Supported pre-sales team in sizing, scoping, and selling delivery projects.
- Led current-state analysis and solution design for a multi-org, global Sales Cloud, Service Cloud, and Experience Cloud transformation in the cybersecurity space.
- Advised on CPQ and Tableau as part of their broader rev-ops solution. Provided system architecture recommendations.
- Coordinated with regional SMEs across NA, APAC, and EMEA to define operational standards and identify automation opportunities.
- Led Salesforce implementation projects for Healthcare clients involving iPaaS (MuleSoft).
- Served as SME across multiple concurrent projects spanning Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Salesforce Industries, and CPQ/RLM.
- Specialized in implementing sales solutions for Medical Device companies in the United States.
- Identified operational gaps and partnered with C-suite executives to redesign business processes.
- Drove significant revenue growth through successful project delivery and account expansion.
- Led enterprise-scale delivery projects for Healthcare & Life Sciences clients.
- Specialized in Insurance — enrollment tracking, member eligibility, and online portals for members and providers.
- Designed solutions integrating Salesforce with external services using MuleSoft.
- Served as Lead Architect across multiple delivery engagements, overseeing developers, consultants, and QA.
- Defined solution scope and authored SOWs and project plans to support the pre-sales pipeline.
- Designed and presented solutions involving Flows, Apex, and Lightning Web Components.
- Led Media Ad Sales delivery projects. Drove company-wide initiative to upskill teams on Vlocity, OmniStudio, and CPQ.
- Drove Salesforce adoption through end-user enablement and change management.
- Delivered declarative solutions using Flows and Approval Processes. Managed requirements and stakeholder alignment across Scrum and Waterfall delivery models.
- Restructured security Profiles, Sharing Rules, and Permission Sets. Defined the initial data model and provided governance recommendations for the sales org.
- Owned digital presence strategy including web development and paid acquisition, improving conversion rates by 30%.
Certifications
A comprehensive certification portfolio spanning Architecture, Development, Consulting, and DevOps — demonstrating deep commitment to the platform.
Let's work together
Value-Based Architecture means designing solutions where every decision ties back to measurable business outcomes. Whether you need a Solution Architect to lead your next Salesforce transformation, or you're exploring how AI agents, Revenue Cloud, or Health Cloud can accelerate your business — let's connect.